[Summary]
Using StepHow, Hong
1. Delivered information to franchise branches at lightning speed
2. Quickly made customer guides and offered customer service to franchise branches
3. Onboarded and handovered efficiently for new employees with manuals
Q. Please Introduce Inbeeorder.
Inbeeorder is the smartes assistant for restaurant owners.
https://dev-owner.inbeeorder.com/
Inbeeorder provides a smart order service to alleviate the time, personnel, and economic challenges faced by restaurant owners. Restaurant owners, who work tirelessly without days off, often handle everything on their own, from menu development, order processing, and payments to creating menus. InvoOrder takes care of tasks ranging from menu creation to orders and payments, allowing restaurant owners to focus solely on their food and service.
Q. Why did Inbeeorder's Sales Manager choose StepHow? ① To deliver information to franchise branches at lightning speed
"At Inbeeorder, we receive numerous customer requests daily, leading to frequent updates and new features. To assist our restaurant owners, we provided PDF materials and printed booklets. However, as versions (Ver.1, Ver.2, Ver.3...) piled up, the time needed to create these materials increased. This also caused confusion among restaurant owners about which document to refer to, leading to dissatisfaction with our service.
Now, with StepHow, we have exponentially reduced the time required for creating, printing, and distributing manual materials. Our productivity has soared, allowing us to focus more on customer management, and the satisfaction of our restaurant owners has significantly improved!"
▶ Interested in Inbeeorder's store onboarding application manual? Check it out here.
Q. Why did Inbeeorder's sales manager choose StepHow? ② To quickly make customer guides offer customer service to franchise branches
"Restaurant owners prioritize delivering fast and accurate service to their customers. If an issue arises while using the InvoOrder platform, it can severely impact their business by preventing them from receiving orders. Resolving these issues through phone calls with customer support was challenging and frustrating for both the company and the restaurant owners.
However, since adopting StepHow, we can capture solutions and create guides instantly. Restaurant owners have told us how much easier it is to follow the guides rather than urgently trying to follow verbal instructions like 'Press the button on the top left.' It's been a significant improvement for everyone involved!"
▶ Interested in Inbeeorder's new feature usage guide? Check it out here.
Q. Why did Greenlabs' data engineer choose StepHow? ③ To onboard and handover efficiently for new employees with manuals
"Previously, onboarding new employees was a lengthy process. We had to explain each platform feature and teach them how to operate it step-by-step.
With StepHow, we can now intuitively convey information to new employees. Detailed explanations with added comments from other team members create richer resources.
Moreover, restaurant owners can use the handover manuals created with StepHow as training materials for their staff, which they have found very satisfying. Instead of spending time teaching directly, they can simply send a link, and their staff can quickly learn. This way, both InvoOrder and the franchise owners benefit."
▶ Interested in Inbeeorder's menu modification guide? Check it out here.
Q. What does StepHow mean to you?
"It is the best solution for sales managemers to efficiently manage branches with manuals!"
[Summary]
Using StepHow, Hong
1. Delivered information to franchise branches at lightning speed
2. Quickly made customer guides and offered customer service to franchise branches
3. Onboarded and handovered efficiently for new employees with manuals
Q. Please Introduce Inbeeorder.
Inbeeorder is the smartes assistant for restaurant owners.
https://dev-owner.inbeeorder.com/
Inbeeorder provides a smart order service to alleviate the time, personnel, and economic challenges faced by restaurant owners. Restaurant owners, who work tirelessly without days off, often handle everything on their own, from menu development, order processing, and payments to creating menus. InvoOrder takes care of tasks ranging from menu creation to orders and payments, allowing restaurant owners to focus solely on their food and service.
Q. Why did Inbeeorder's Sales Manager choose StepHow? ① To deliver information to franchise branches at lightning speed
"At Inbeeorder, we receive numerous customer requests daily, leading to frequent updates and new features. To assist our restaurant owners, we provided PDF materials and printed booklets. However, as versions (Ver.1, Ver.2, Ver.3...) piled up, the time needed to create these materials increased. This also caused confusion among restaurant owners about which document to refer to, leading to dissatisfaction with our service.
Now, with StepHow, we have exponentially reduced the time required for creating, printing, and distributing manual materials. Our productivity has soared, allowing us to focus more on customer management, and the satisfaction of our restaurant owners has significantly improved!"
▶ Interested in Inbeeorder's store onboarding application manual? Check it out here.
Q. Why did Inbeeorder's sales manager choose StepHow? ② To quickly make customer guides offer customer service to franchise branches
"Restaurant owners prioritize delivering fast and accurate service to their customers. If an issue arises while using the InvoOrder platform, it can severely impact their business by preventing them from receiving orders. Resolving these issues through phone calls with customer support was challenging and frustrating for both the company and the restaurant owners.
However, since adopting StepHow, we can capture solutions and create guides instantly. Restaurant owners have told us how much easier it is to follow the guides rather than urgently trying to follow verbal instructions like 'Press the button on the top left.' It's been a significant improvement for everyone involved!"
▶ Interested in Inbeeorder's new feature usage guide? Check it out here.
Q. Why did Greenlabs' data engineer choose StepHow? ③ To onboard and handover efficiently for new employees with manuals
"Previously, onboarding new employees was a lengthy process. We had to explain each platform feature and teach them how to operate it step-by-step.
With StepHow, we can now intuitively convey information to new employees. Detailed explanations with added comments from other team members create richer resources.
Moreover, restaurant owners can use the handover manuals created with StepHow as training materials for their staff, which they have found very satisfying. Instead of spending time teaching directly, they can simply send a link, and their staff can quickly learn. This way, both InvoOrder and the franchise owners benefit."
▶ Interested in Inbeeorder's menu modification guide? Check it out here.
Q. What does StepHow mean to you?
"It is the best solution for sales managemers to efficiently manage branches with manuals!"
